Fashion Nova Reviews

Check out trusted Fashion Nova reviews on Kupn to shop wiser

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General rating

2.1/5.0

Of the 45 reviewers, 10 (22.22%) recommend this store.

Customer reviews

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What is your rating for Fashion Nova?

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The clothes are cute but hit or miss…

The clothes are cute but hit or miss with sizes and quality. Its very inconsitent. The return policy is a joke as well considering the number of customers they have, they are bilking us. I usually buy for quick one time wear occasions but nothing worth keeping long term unfortunately.

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0

Chapman413

Reviewed on: Jul 01, 2023

The app did not show the same items on…

The app did not show the same items on the website. I had to toggle between both entities to locate the jumpsuit I just purchased. It was pretty frustrating. Please look into this issue. Thanks a bunch!

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0

Castro934

Reviewed on: Jul 01, 2023

The worst and least helpful customer…

The worst and least helpful customer service I’ve ever encountered. They lose your stuff and take no accountability. If I didn’t need this exact item for an event I wouldn’t have repurchased.

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0

Sharlene010

Reviewed on: Jun 30, 2023

It doesnt look like I received the free…

It doesnt look like I received the free one day shipping. I was about to check everything out before 12pm but the shipping price was still there. I placed the order anyways thinkin maybe I could get help

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0

Gabriella088

Reviewed on: Jun 30, 2023

PLUS -SIZE 'S GIRL

This is one of the best experience I have had by far coming to this website everything I have bought have been a success. Each outfit I had has been very complimentary. Thank you for all of those beautiful PLUS -SIZES clothes

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0

Yolanda742

Reviewed on: Jun 30, 2023

Recommends this store!

Quality is going down

The material is getting cheaper and cheaper. They were much better quality years ago. I rarely had tonreturn anything in the past. I purchased a white blazer recently and it was not sewn correctly. It looked semi botched. But i needed to wear the jacket for an event so I just went with it. The Victoria high waisted pants look nice in the photo but the material is so cheap that I had to exchange them. I purchased a pair years ago and the material was not this cheap.

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0

Javier

Reviewed on: Jun 30, 2023

HORRIBLE SERVICE

You all have customer service. I had to reorder all these shirts because I wouldnt be granted a refund, but instead a store credit. Because I needed them in a timely fashion I had to double order. Officially done with this site after this experience.

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0

Ricardo262

Reviewed on: Jun 30, 2023

I've Been Made a Fashion Nova Fan!

For the most part, my experience has been fantastic. Their clothes are durable and true to size. There was only one issue i had - I ordered a black and blue tshirt and when i washed it with other clothes, the black dye rubbed off on my other shirts. Outside of that instance, my experience has been great and i will continue to order from them. I love it!

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0

Bill652

Reviewed on: Jun 30, 2023

Recommends this store!

SUPER SLOW WEBSITE

SUPER SLOW WEBSITE. When you go to view something and then continue browsing, the website takes you to the very beginning of what you're browsing vs. bringing you back to the spot where you left off. Super annoying!

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1

Eva391

Reviewed on: Jun 30, 2023

The shopping experience was awesome

The shopping experience was awesome. So many eye-catching items and a variety of outfits to choose from. I like the reviews and based on some, that helped me to decide to purchase.

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0

Gabe835

Reviewed on: Jun 30, 2023

Recommends this store!

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FAQs by the Kupn Community

I placed an order for a dress that I need Friday 12/8 on 11/27. I have yet to receive an update if it has been shipped or not.

Caldwell538 Mar 15, 2019

I ordered two pair boots I received two dresses help me figure this out I get automated response no live person on the phone action i have no phone number fashion Nova help me fix this I should not have to send back or pay for postage on you guys mistake I just need my money back or send me the two pair of boots help me with this issue or I'm going to say no more fashion over

Roger369 Dec 23, 2017

Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all

Felicia269 Dec 21, 2017

I ordered on 12/12/17 told me it will be 7 processing days I still haven't got my order. Sorry $#*! company I have emailed them over & over still no order.

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Reading all of this stuff is really scaring me because I ordered A LOT OF stuff and it was supposed to be delivered yesterday. Says it was delivered on the tracing site..BUT IT WASN'T. I was home all day and in and out looking for it besides leaving a clear and huge note for the deliverer to ring the bell..NO BELLS RUNG. No Package. So I will be calling FN and wonder what the response will be.

Colleen553 Jun 29, 2017

FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."

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Where is my order???

Julio603 May 18, 2022

I have ordered 4 items and paid for it but never got any confirmation email. I DON'T EVEN HAVE MY ORDER NUMBER!

Samuel.Wagner Dec 27, 2020

Bro i litterally orderd something from them 4 weeks ago and i live in greece and im thinking thats why it hasnt arrived but im starting to get mad worried lol

Phyllis.George Jul 26, 2020

Hello, I ordered some outfits from fashionnova and they haven't arrived yet! I am sooo mad so scared these people are trying to steal my money! If they don't deliver my package I will CONTACT A LAWYER AND FIND PROVES AGAINST THEM! I also know a lot of people who haven't received their order either! If you don't put my package on the mail I will contact a lawyer and ask for a indemnity!

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Hello, I'm about to order something from you and I'm a little bit confused because some people say that the package never came... I am very confused....

Jerry452 Dec 24, 2018

Me too 6 weeks did not ship or returned my money back

Jordan39 Nov 10, 2018

DONT order from them. They're lit. Taking your money, making excuses, and you won't receive your refund too.

Brett L. Nov 01, 2018

Because I was also a first time buyer and had a HORRIBLE experience with them... my advise to you... IF you still plan to order, is to do what I did and pay through PayPal. This is the ONLY reason I was able to get my money back.

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I am going to a festival and leaving early Wednesday morning, I am about to place an order on FashionNova with one day shipping and wanted to know if this is reliable and if i will get my things on time

Douglas181 Dec 04, 2018

No please don't place an order with this company expecting to receive it by a certain date you will be very disappointed.

Francisco281 Apr 26, 2017

Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails

Taylor899 Apr 20, 2017

If they cant answer your comment, trust me it wont come ive been waiting and still no tracking information

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